Regus recognised for innovation and presents research at BCI

November 14, 2016

A study produced jointly by Regus and BCI reveals that nearly one of every three employees don’t know the disaster recovery plan of their organisation.

Click here to download our study

This month Regus attended and presented at the BCI World Conference and Exhibition 2016. Regus launched its latest research at the event and garnered the attention of the industry with its innovative product.

In addition to being an exhibitor and presenter at the conference, Regus was nominated for the prestigious BCI Global award for Continuity and Resilience Innovation, after winning the award in this category at the BCI Europe and Asia awards. The nomination recognised Regus’ achievement in developing an innovative and economic solution called Dynamic Workplace Recovery. The solution significantly improves upon the single site traditional model and addresses all the disadvantages of that static model by enabling companies to instantaneously and flexibly recover their employees across multiple locations based upon the particular demands of a crisis.

Joe Sullivan, Managing Director of Workplace Recovery at Regus, presented the results of the joint Regus-BCI report in front of a large audience. The study attracted significant interest from conference participants keen to learn more about workplace recovery. The report provides a benchmark of workplace recovery arrangements and focuses on the ‘human factor’ and how it affects actual disaster recovery plan implementation. The publication is based on data collected via two surveys, one aimed at expert audiences and one at employees, and leverages the responses of 914 participants from 78 countries.

The report reveals that many organisations are exposed to significant risk in case of disaster and that effective business continuity and resilience are heavily dependent on consideration of employee preferences and priorities in times of crisis.

Some of the key questions which our report addresses in detail include:

  • Why use workplace recovery? Organisations typically consider workplace recovery in order to support critical functions and customers, and use it in cases of adverse weather or utility or IT outages.
  • Do all organisations have workplace recovery arrangements?Some organisations are exposed to significant operational risk due to lack of workplace recovery arrangements, with one in three end users stating that their employer either doesn’t have any workplace recovery arrangements in place or they are unaware of such arrangements.
  • Do all organisations execute their workplace recovery arrangements as planned?Even organisations which have workplace recovery arrangements in place face risk and uncertainty when it comes to actual recovery plan implementation, with one of every five experts feeling uncomfortable that their organisation’s employees will execute their workplace recovery solution as planned.
  • Are employee preferences taken into account when workplace recovery arrangements are planned?Insufficient consideration of employee preferences on workplace recovery can contribute to implementation risk in case of an event, with four in ten end users being either unaware or unable to provide feedback on their organisation’s workplace recovery arrangements.
  • Are recovery arrangements consistent with the priorities of employees?26% of end users and 16% of experts feel that their organization’s business continuity priorities are not fully consistent with end user priorities. This lack of consistency in priorities may lead to challenges in executing recovery plans in case of disaster.
  • How many ‘critical employees’ do organisations prioritise for recovery? Employees and experts differ in their perceptions of critical employee designation. Not surprisingly, employees seem to overestimate how critical they are to their business. Three-quarters of end users consider themselves critical, while most experts believe only 20% of employees fall in this category and will be recovered in times of crisis.
  • What are the attitudes towards working from home?Work-from-home is growing in popularity as an alternative solution, however it appears more popular among employees than experts. There are a number of concerns such as IT security risks, health and safety risks and limited duration concerns which render it unfit for critical staff workplace recovery. Nearly half of end users state that they would be unhappy working from home for more than 2 weeks. The adoption of this strategy is prompted by the inflexibility of the static model rather than a general belief that it offers the best workplace recovery alternative.
  • What matters to employees when it comes to deciding whether to work from home or an alternative location?One in three employees base their decision on ease of reaching alternative sites, while one in five focus on access to key enterprise systems and one in six on having appropriate office infrastructure.

To access our full research report and learn more about workplace recovery as a business continuity strategy, please click here.

For further information on how Regus can help your organisation plan and prepare for a disaster, please contact our team

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